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An Investigation into Factors Fuelling Industrial Action by Buffalo City Metropolitan Municipality Workers in South Africa

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An Investigation into Factors Fuelling Industrial Action by Buffalo City Metropolitan Municipality Workers in South Africa


Nana Owusu Atta Yeboah | Adolf Lowies



Nana Owusu Atta Yeboah | Adolf Lowies "An Investigation into Factors Fuelling Industrial Action by Buffalo City Metropolitan Municipality Workers in South Africa" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-5, August 2022, pp.608-643, URL: https://www.ijtsrd.com/papers/ijtsrd50529.pdf

All stakeholders are concerned about the growing number of municipal worker strikes. Local government officials understand that this has a negative impact on service delivery and, as a result, the quality of life for all residents. Residents are also concerned about the growing number of strikes because they are not getting value for money in terms of service delivery. The purpose of this study was to look into the factors that contribute to the high rate of industrial action among Buffalo City Metropolitan Municipal employees. The study sought human resource solutions that could be used to address the causes of industrial unrest in the Buffalo City Metropolitan Municipality. The methodology relied on quantitative research through the use of a questionnaire. Despite the fact that there are many strikes taking place across the country, the study only focused on the Buffalo City Metropolitan Municipality in the Eastern Cape Province. The researcher posited that because there have been numerous strikes at the BCMM over the years, the study will attempt to identify the causes of these strikes. The study will add to the scarcity of research on the subject, it will also provide ground breaking strategies for the South African government and the South African Municipal Workers’ Union in dealing with industrial strikes. The study recommends that a well-constructed salary scale be implemented in all municipalities across the country.

Buffalo City Metropolitan Municipality, Eastern Cape Province, Service delivery, Industrial action, South African Municipal Workers’ Union, COSATU, Municipal workers


IJTSRD50529
Volume-6 | Issue-5, August 2022
608-643
IJTSRD | www.ijtsrd.com | E-ISSN 2456-6470
Copyright © 2019 by author(s) and International Journal of Trend in Scientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0)

International Journal of Trend in Scientific Research and Development - IJTSRD having online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International Journal which provides rapid publication of your research articles and aims to promote the theory and practice along with knowledge sharing between researchers, developers, engineers, students, and practitioners working in and around the world in many areas like Sciences, Technology, Innovation, Engineering, Agriculture, Management and many more and it is recommended by all Universities, review articles and short communications in all subjects. IJTSRD running an International Journal who are proving quality publication of peer reviewed and refereed international journals from diverse fields that emphasizes new research, development and their applications. IJTSRD provides an online access to exchange your research work, technical notes & surveying results among professionals throughout the world in e-journals. IJTSRD is a fastest growing and dynamic professional organization. The aim of this organization is to provide access not only to world class research resources, but through its professionals aim to bring in a significant transformation in the real of open access journals and online publishing.

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